Cancelation Policy
Subscription Cancellation Policy
By placing a subscription order on our website, you acknowledge and agree to the terms of this Subscription Cancellation Policy.
No Commitments
Our subscriptions are flexible and do not require any long-term commitment. You may cancel, skip, pause, or adjust your subscription at any time before your next billing date.
Billing Date
Your subscription billing date is based on the date you originally placed your subscription order.
For example, if you placed your original order on the 10th of the month, your future subscription renewals will be billed on or around the 10th of each billing cycle, depending on your selected delivery frequency.
Cancellation Before Renewal
To avoid being charged for your next subscription order, you must cancel your subscription before your next billing date.
Once a subscription order has renewed, the order cannot be canceled, refunded, or reversed for any reason.
Renewed Orders
If your subscription has already renewed, we are unable to cancel that order. Once a renewal order is processed, it is treated as a confirmed order and will be prepared for fulfillment.
This applies even if you intended to cancel, forgot to cancel, no longer want the product, or did not use the product from a previous order.
Skip, Pause, or Change Frequency
You may manage your subscription before your next billing date by choosing to:
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Cancel your subscription
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Skip your next order
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Pause your subscription
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Change your delivery frequency
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Switch between monthly delivery and delivery every 3 months
Any changes must be made before your next billing date to apply to the upcoming renewal.
Customer Responsibility
It is the customer’s responsibility to manage, pause, skip, or cancel their subscription before the next billing date.
We are not responsible for renewal orders that are processed because a subscription was not canceled, paused, skipped, or updated before the billing date.
Subscription Notifications
Depending on your selected plan and account settings, you may receive subscription-related notifications by email or SMS. These notifications are provided as a courtesy and do not replace the customer’s responsibility to manage their subscription before the billing date.
Failure to receive or open a subscription notification does not qualify a renewed order for cancellation or refund.
Order Processing
Once a subscription renewal has been processed, the order may immediately enter fulfillment. Because of this, we cannot guarantee changes, cancellations, address updates, or shipping changes after a renewal order has been placed.
Questions or Support
If you have any questions about your subscription, need help managing your plan, or would like assistance with skipping, pausing, or changing your frequency, please contact us at support@shopyurslf.com.
Our team would be happy to help before your next billing date.
Policy Agreement
By placing a subscription order, you confirm that you have read, understood, and agreed to this Subscription Cancellation Policy.